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Delivery terms


Operational areas and the fee schedule of delivery:
For metropolitan France, there are no postal charges.
Off metropolitan France, we apply directly the fee schedule of our carriers as cost of delivery to guarantee you the best price.
 
The shipping costs are a function of the distance and the total weight of your order.

To know the shipping costs which will be applied to your order, you just have to select your zone of delivery in the drop-down menu of the basket.
 
We deliver the following zones:
Metropolitan France > carriage free
Others destinations > shipping costs added in your basket 
 
The delivery deadlines:
The delivery time is a function of the destination address. The sending is made by express carrier with number of follow-up.
On metropolitan France the indicative deadline is upper at 12 pm.
 
This delivery time does not take care the time of preparation of the order which is a function of articles contained in your basket.
The preparation time of the order will be the preparation time of the article contained in your basket having the biggest preparation time.
This deadline is mentioned on every product sheet as well as in the basket.

The follow-up of your order:
You have on our site of a space of follow-up of your on-line order.
To reach it, connect you to your customer account on our site.
The follow-up of the order will provide you information on the progress of your delivery.

The services of delivery:
To guarantee you a professional delivery, we work with DPD, UPS and GLS mainly.